How to Make Friends and Move Around Paperwork

A colleague made this observation that rules were created to manage exceptions that occurs only 5% of the time while crippling proven everyday processes. If we were to abide by each and every process; nothing would ever move.

So you almost always have to intervene, make friends with the approving authorities and talk it over a cup of coffee.

The gauntlet of procedures, processes, ISO standards and Audit tasks now controls the organization rather than work for it. Why should we even bother with processes then considering that it’s easily side stepped through “relationship”? Adding salt is the fact that through relationships, most of the heinous business crimes are committed; remember Enron and MCI-WorldCom anyone?


So maybe processes need to be replaced by cold heartless computers. No negotiations, just binary Yes or No.

The root cause however, does not lie in the paperwork, but the people running it. Dark Managers being evil, sadistic creatures take root and dig deeper than barnacles to entrench positions while edifying red tape to the stature of Holy Scripture with the CEO being God. I mean, think of it this way, scripture says; Thou Shall not Kill, but it’s OK to kill when God tells you so.

Seriously, why do we put up procedures due to listing requirements? Shouldn’t it happen by default? And why do we complain about it once we have the processes up online like it’s a disease that you inflict on yourself knowing that you don’t have a condom.

It a choice ladies and gents; rule like leaders, or have the rules rule you