The hinges to my notebook starts giving way and I mistakenly approached the peons instead of working my way down from the department head. So this is what I got
"According to our record, your notebook will be reaching its leasing maturity period in less than 3 months from now. So, if the current one still can be stretched for this period of time, we will be very grateful for your understanding. Should the notebook fails completely, then we will assist to find you a replacement unit, though it may be a challenge as we do not keep any spares"
Try replacing that email with a doctor patient scenario:-
“I am sorry, but your pacemaker is up for renewal only in 3 months time, we know its faulty now; but hopefully it will last that long… but if it kaputs on you we will try to find a replacement pacemaker… and I hope you understand that it’s really hard to find a replacement when it breakdown too, cause we don’t keep spares… ”
Which brings to mind Carol:-