Showing posts with label Information Technology. Show all posts
Showing posts with label Information Technology. Show all posts

The Business and IT Dichotomy

There’s a big difference between IT and Business. Technologists seek absolute certainty; while Businesses thrive on uncertainty.


A good case study would be Microsoft's launch of Windows 95. It may be the crappiest piece of OS at that time, but the businessman in Gates saw that since most software were rotten anyway, it’s ok to release one that’s crappy with style.

Advice for the IT Guy
It doesn’t matter what you think, at the end of the day; if the emperor feels that the invisible clothing looks good, it will be good. Any further negativity will label you a whiner.

Advice for the Business Guy
Once in a blue moon just humour the IT guy to a cup of coffee. You might just learn a thing or two, and thank God that you’ve outgrown being a geek.

Advice for the Dark Manager
If both the Business and IT give thumbs up, the project will be a glorious success. If either one of them says otherwise, make the person who says NO the key decision maker. At least you’ll be erring on the side of caution. However; if you’re the one that’s forced to say YES to some higher up, make sure you’re not cc’ed any emails, have them sign everything and practice your selective amnesia..

EDS loses lawsuit to BSkyB - 709m pounds!

BSkyB's lawsuit against EDS may just be the wake up call that IT Outsources need, or rather IT management in general. Here's some tips before pushing any IT Outsourcing deals.
  1. Hire a realist.
    IT Sales person should stick to selling commodity IT equipments. A realist can tell you at least 10 things that can go wrong with the project and how to get it to work.
  2. Hire a realist that has a solution
    Some realists happen to be perfectionists that requires the gates of Valhalla to be opened before a project can proceed. There are workarounds and sensible percautions without having to pave the road with gold to get to your goal.
  3. Never have a Sales Director lead the brokering
    Sales Directors pretty much get to where they are after achieving a deal that's so big, they can't possibly fathom ever eclypsing it; end result. They quit the job 3 months later, having padded their resume with the results.

The thing about gargantuam deals is that, no sane company would sign on to it unless "sweeteners" are put in place. Secondly, those come in many forms and apply to many entities, like the people making the decisions or perks to the organization.

In short, if you don't know what you're getting yourself into. Better just shut up, and let the IT Realist do the talking. Some deals are just not worth the bullshit.

Actual news from ComputerWorldUK here.

THE IT PROFESSIONAL/MANAGEMENT OATH

“I swear by Babbage, the innovator, Jobs, Gates, Dell and Grove, and I take to witness all the CEOs , to keep according to my ability and my judgment, the following Oath and agreement:

To consider dear to me, as my parents, him who taught me this art; to live in common with him and, if necessary, to share my goods with him; To look upon his children as my own brothers, to teach them this art. Too gay- omitted.

I will prescribe regimens for the good of my customers according to my ability and my judgment and never to overcharge anyone.

I will not give lethal consultations to anyone if I am asked, nor will I advise such a plan; and similarly I will not give the CFO an alibi to cause fraud.

But I will preserve the transparency of my life and my work in linkedin and audit entries.

I will not propose half bake IT solutions, even for customers in whom the business requirement is manifest;

I will leave this operation to be performed by the actual technology architects, specialists in this field.

In every company where I come I will enter only for the good of my customers, keeping myself far from all ignorance based ill-doing and all fiduciary seduction and especially from the pleasures of love with the boss’ staff, be they interns or executives.

All that may come to my knowledge in the exercise of my profession or in daily commerce with men, which ought not to be spread abroad, I will keep secret and honour in nondisclosure agreements and beer sessions.

If I keep this oath faithfully, may I enjoy my life and practice my job, respected by all men and in all times; but if I swerve from it or violate it, may the fate of Enron and Skilling be my lot.”

Information Technology as a Profession

To say that there’s such thing as a 0 defect or perhaps 6 sigma achievements for IT implementations is like saying that you porked 6 million women and no one’s pregnant cause all of them were sterile. Odds are; you’re the one that’s shooting blanks.

The problem with IT is that it’s not a professional degree, if you extrapolate the word “professional” contextually, you could say that IT is not even a “profession”. Accreditation is not governed by any one body but MANY bodies. Most of them disappear after the company goes belly up or swallowed by another company. There’s no need to be “licensed” to practice and a vainly worded “software disclaimer” notice is all you need versus a professional indemnity insurance. On top of that, you can charge USD1K-5K per day for services; depending on how Caucasian you look or SGD1K-5K depending on how Caucasian you sound.

IT FACT 1: There’s no real way to tell whether the person you hired is good just by paper qualifications; because most of it are gobbledygook.

Try to spot the differences - CISSP, CISA, CCNP, CCIE, MCITP, WTF, MILF, ROTFL and MOFO

IT FACT 2: Even if the so called IT professional is good in one thing, it doesn’t make him good in the practice of IT.

If IT was medicine and the professional a heart transplant specialist then; the heart valve would come from Cisco, the tissue replacement from Intel and the whole heart from IBM and on the side, the doctor would be pushing you a Java based heart from open source market on the cheap. Plus he’s probably certified by HP and has never worked on IBM equipment before but claims that it’s “all the same”.

IT FACT 3: Because there are no professionals, you; the customer can dictate pricing, parts and scheduling. Best part is, the IT “professional” almost always agrees.

“Doc, I don’t give a shit what you say, I have my honeymoon coming up so I want my heart transplant done in 2 hours and discharge me immediately. I plan to boink my wife all through the trip! My friend says that the doc next door can do it in 2 hours so I won’t have anything less!!!”, the doctor smiles reluctantly, calls the nurse to page the 10 other doctors on duty because a 20 hour operation can be shrunk to 2 by sheer number of doctors.

IT FACT 4: I have no balls Sir, I have a punane (No offence to people who have punanes)
That pretty much describes IT management. The customer is always right and everything can be fixed by having the staff not sleep, and sheer resource math. Then there’s the gwailo coefficient, the whiter he is, the better the perceived outcome of the project. There’s also this argument by a manager, let’s go live first and see how it works, all the testing in the world is not going to help find real world bugs. It’s like a chief engineer going “let’s have the building load up with people to see if it collapses...”

IT FACT 5: There’s no such thing as failures, just delays and more budget requirements.
As long as the project objective is met, it’s ok that the sutures are still bleeding out while you’re screwing your wife. If you die, statistically, the operation is still a success as more than 50% of the patients survived.

My message to all you “customers” and “managers” out there who feels validated in dictating IT timeless, budgets and resources, I say this – "‘May you be stewed and boiled by a high fever, you son/daughter of a dog.’"

To IT Managers who acquiesce and paints this wonderful picture that everything is possible – "KOOS IMEK...!!!"

Ending
To end I was even more surprised discovering that Divinity and Ministry is offered as a 1st Professional Degree. Information Technology degree was no where in sight, closest I suppose was “information science” but no where was Computer Sciences or IT, deemed a professional degree.

Sure, I’ve already mentioned that, but consider this - studying the invisible man in the sky is more “professional” than studying vapourware.